Agentic CRM · Service Businesses
Agentic CRM for service businesses that quote while you work
Capture every inbound request, qualify the job, send a quote, book the crew and collect the review — even when the whole team is on site.
How it works
Every quote, booking and review handled.
Service businesses lose work in the gap between a message arriving and someone being free to answer it. The Peno agent picks up instantly, asks the right qualifying questions, prices from your rate card, books the job into the calendar and follows up on unpaid quotes and unbooked leads.
100%
Calls answered, day or night
+28%
Quotes converted
4.8★
Average review rating
Capabilities
Everything included in the service businesses playbook.
Job qualification
The agent captures the problem, property type, access and urgency, then routes emergencies to the on-call technician.
Rate-card quoting
Standard jobs are priced from your rate card; complex ones are summarised for a human quote with all context attached.
Crew scheduling
Jobs are placed by suburb and availability, with reminders sent to the customer and the technician.
Quote chasing
Unanswered quotes get polite, timed follow-ups with the original details, not a generic nudge.
Reviews and referrals
After completion the agent asks for a review, routes happy customers to Google and flags unhappy ones to the manager first.
Repeat and maintenance plans
Seasonal reminders and maintenance offers go out based on each customer's actual service history.
AI tools on top
Extra leverage for the team behind the agent.
Included in the workspace: the small tools that remove the remaining manual work around each conversation.
Quote drafter
Builds a professional quote from the conversation and rate card, ready to approve.
Review responder
Drafts warm, on-brand replies to Google reviews with the job context attached.
Missed-call text-back
Every missed call receives an immediate message so the lead does not call the next competitor.
More playbooks
Other industries we build for.
Get started
See this working on your own data.
We will connect a sample of your listings, rate card or calendar in the demo, so you can judge the output rather than the promise.